FAQs
All
Product FAQs
Service FAQs

All

How to get a discount?

We offer exclusive discounts for new customers to help you enjoy better prices on your first cooperation. At the same time, we have a VIP customer membership system, long-term customers can get more discounts through the membership system. If you want to know more about the discount information, you can click the “Message” button at the bottom of the page, our sales team will contact you as soon as possible, and according to the size of your order, the time of cooperation and other factors, to provide a detailed discount program.

Can you make our designs?

Absolutely! We offer OEM (Original Equipment Manufacturing) and ODM (Original Design Manufacturing) services. Whether you already have a design in place, or you need us to create a design to suit your needs, we can customize our services for you. Our design team will provide you with innovative design solutions based on your brand concept, style requirements and market trends. In addition, we offer free design services to ensure that each of your products accurately conveys your brand features and concepts.

What's your lead time?

Our sample production time is usually 7-10 days, if your sample request is urgent, we can finish it within 5 days, but additional urgent fee will be charged. For bulk production, our production lead time is usually 10-20 days, the exact time will be adjusted according to the quantity of the order, product type and current production scheduling. If you have more urgent production needs, we will try to speed up the production schedule and provide accurate delivery time according to your situation. We focus on communication with our customers to ensure that each order is delivered on time.

Can I get a sample to check the quality of the product?

Yes, we can provide you with samples so that you can check the quality of our products. We understand that quality is important to our customers, so you can check the quality of the samples before deciding whether to place a bulk order. The sample fee is payable in advance, but we will refund the sample fee if you finally place an order for more than 100 pieces of each style and color. In this way, you can offset the sample fee in your actual order and reduce your trial order cost.

Are you a manufacturer or a trading company?

We are a professional garment manufacturer with our own production factory. We are not a trading company, all products are produced by us, ensuring controllable product quality and transparent pricing. Our production covers a wide range of categories such as T-shirts, sweatshirts, hoodies, sports suits, sweaters and knitted sweaters, etc. Our product design follows the market trend, aiming to provide high-quality and personalized customized apparel solutions for all kinds of customers.