Product FAQs
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Product FAQs
Service FAQs

Product FAQs

Can you sew my own brand labels onto the garments and provide custom packaging bags?

Certainly; we offer comprehensive OEM services. You simply need to provide the design specifications, and we can customize branded neck labels, care labels, and premium-weight hangtags, as well as zipper bags or eco-friendly packaging boxes featuring your logo. This significantly enhances the product's professional appeal and brand value when delivered to the end customer.

Can you provide organic cotton or eco-friendly, sustainable fabric options?

We can accommodate this request. To meet the growing demand in European and American markets for eco-friendly streetwear, we utilize GOTS (Global Organic Textile Standard) certified organic cotton. Furthermore, our printing and dyeing facilities strictly employ eco-friendly, non-toxic dyes, ensuring the production process complies with international environmental standards and helping your brand establish a green, sustainable image.

Before mass production, can I order a sample garment from a trendy brand to see how it looks?

Absolutely. We strongly recommend that clients confirm the sample garment before mass production. Pattern making and sample garment production typically take 7 to 10 business days, depending on the complexity of processes such as 3D foam printing or heavy distressing. Mass production will only begin after the sample garment's fabric, cut, and processing details are confirmed, ensuring the finished product meets your expectations.

How long does it take to produce and deliver a batch of 500 custom-made trendy brand items?

After sample confirmation and deposit receipt, the production cycle for a standard batch of 500 pieces is 15 to 20 working days. We have a complete in-house production line and a professional pattern-making and printing team, which can efficiently control every step from cutting and sewing to post-washing, ensuring high-quality streetwear delivered on time.

Can you produce heavyweight hoodies weighing over 500g? Will the fabric shrink significantly?

Yes, we are very skilled at producing high-quality heavyweight pure cotton apparel in weights of 400g to 600g. To address the issue of shrinkage, all fabrics undergo rigorous pre-shrinking treatment before cutting. The shrinkage rate of the finished products is precisely controlled to within 3%, ensuring that the garments maintain a perfect oversized silhouette even after multiple washes.

Do you handle logistics for overseas orders, and how long does delivery take?

We offer global door-to-door (DDP) logistics solutions. Depending on your budget and timeline, you can choose air freight (5-8 days) or sea freight (25-35 days). Through our long-term contracts with DHL, FedEx, and specialized cross-border freight forwarders, we ensure smooth customs clearance and can save you approximately 15% on shipping costs.

How do you ensure production quality for large bulk clothing orders?

We strictly enforce the ISO9001 quality management system with a four-step inspection process (incoming materials, semi-finished products, finished products, and pre-shipment). From fabric check-in to garment exit, each piece passes 15 standard checks, including thread trimming, size measurement, and print durability. Before shipping, we provide detailed video proofs or third-party inspection reports.

Will the puff print crack or peel off after washing?

No, our puff prints are highly durable. We strictly use premium, eco-friendly printing pastes and apply a precise high-temperature curing process to ensure the print bonds deeply with the fabric fibers. As long as you follow standard care instructions (e.g., machine wash cold inside-out, do not bleach, and do not iron directly on the print), the print will maintain its shape and will not crack or peel.

Q1: What printing techniques do you offer?

We offer a wide range of premium printing techniques to bring your brand's vision to life. Our core capabilities include traditional Screen Printing for durable bulk orders, DTG (Direct-to-Garment) for highly detailed and colorful graphics, 3D Puff Printing for an elevated textured streetwear look, High-Density Print for sharp architectural lines, and Heat Transfer. We can recommend the best technique based on your specific design and fabric choice.

How do you ensure production quality for large bulk clothing orders?

We strictly enforce the ISO9001 quality management system with a four-step inspection process (incoming materials, semi-finished products, finished products, and pre-shipment). From fabric check-in to garment exit, each piece passes 15 standard checks, including thread trimming, size measurement, and print durability. Before shipping, we provide detailed video proofs or third-party inspection reports.

How to get a discount?

We offer exclusive discounts for new customers to help you enjoy better prices on your first cooperation. At the same time, we have a VIP customer membership system, long-term customers can get more discounts through the membership system. If you want to know more about the discount information, you can click the “Message” button at the bottom of the page, our sales team will contact you as soon as possible, and according to the size of your order, the time of cooperation and other factors, to provide a detailed discount program.

What's your lead time?

Our sample production time is usually 7-10 days, if your sample request is urgent, we can finish it within 5 days, but additional urgent fee will be charged. For bulk production, our production lead time is usually 10-20 days, the exact time will be adjusted according to the quantity of the order, product type and current production scheduling. If you have more urgent production needs, we will try to speed up the production schedule and provide accurate delivery time according to your situation. We focus on communication with our customers to ensure that each order is delivered on time.

Can I get a sample to check the quality of the product?

Yes, we can provide you with samples so that you can check the quality of our products. We understand that quality is important to our customers, so you can check the quality of the samples before deciding whether to place a bulk order. The sample fee is payable in advance, but we will refund the sample fee if you finally place an order for more than 100 pieces of each style and color. In this way, you can offset the sample fee in your actual order and reduce your trial order cost.